This Acceptable Use Policy (AUP) governs your use of products and services provided by Hostymate, or any of third parties that subscribed to or obtained the Hostymate services. This Acceptable Use Policy (AUP) makes part of each contract Hostymate or any of such third parties enters with the Subscriber (The User) of such Services. This AUP is incorporated by reference into Hostymate Terms of Service and holds the meanings as provided into the Terms of Service.
The purpose of this Acceptable Use Policy (AUP) is to enhance the quality of the Services provided by Hostymate and to protect the subscribers of our services and internet community as a whole, from any disruptive, illegal and irresponsible internet activities. This AUP applies to every subscriber of our services.
Hostymate reserves the right to change, or modify this AUP without prior notice to the Users. This AUP is applicable to Hostymate website and Hostymate services for the reason that any person who utilizes the website or services of Hostymate albeit of the fact that user is a subscriber, may take any action utilizing the website of Hostymate Web Hosting that a subscriber would be prohibited to take utilizing the Services.
The Services provided by Hostymate may only be used for lawful purposes. You agree to comply with all applicable laws, rules and regulations in connection with your use of these Services. We reserve the right to refuse service to anyone, anytime. We reserve the right to remove, or disable any material that we find in violation of this AUP in any manner without prior notice.
Your failure in response of an email from the Hostymate abuse department within the specified time limit may result in suspension or termination of our Services.
Hostymate prohibits the use of its Services for the activities set forth in this section. If a subscriber or any affiliate or subscriber of subscriber as we determine in our sole discretion constitutes a material breach of this AUP, will be subject to immediate termination of account without any prior notice and without any refund.
1.1 Infringement of Intellectual Property Rights
1.2 Use of Shared Account as a Backup/Storage Device
You are prohibited to use a shared hosting account as backup/storage device. You can have one cPanel/DirectAdmin backup of the same account. Your taking backup of backups is prohibited.
2.1 The following without limitations is considered an unacceptable material on Hostymate servers;
Any kind of material that is determined potentially harmful to minors is strictly prohibited including any content that could be perceived child pornography. Any such website that hosts child pornography or links to child pornography will be suspended immediately without any notice.
2.3 Other Prohibited Content
If we find any material being obscene, threatening and illegal, we may remove this material from our servers without prior notice. Any other content found in violation of our Terms of Service or AUP in any manner will be immediately removed from servers.
3.1 You are not allowed to;
4.1 Diskspace Usage
You are allowed to use 40% of allocated diskspace for emails and 60% for web pages, databases and logs. In the virtual world, there are situations when hosting panels/servers cannot monitor and enforce this limit. In such case users must comply with the allocated diskspace usage when informed by Hostymate. The maximum email diskspace usage should not exceed 2GB on any shared hosting account.
4.2 Use of Budget Hosting for Business
Budget and Standard packages are designed for hobbyists/ freelancers and are sold on subsidized prices. Using budget or standard packages for business purposes is not permitted. Any account found in violation of the terms will be terminated on one week notice to registered email address. Budget hosting packages carry the following resource limit;
4.2.1 Budget Packages
4.2.2 Standard Packages
Note: Budget/Standard Packages are meant to run portals and should not be used for as extensive email activity and for company/business websites and reselling.
4.2.3 Premium Packages
All shared hosting account may not use an excessive number of inodes. Any account found to have over 100,000 inodes may be removed from our backup system to prevent overload.
Note: Every file (a webpage, image file, email, etc) on your account uses up 1 inode.
Under the Communication Decency Act (Section 230 (c), Hostymate does not remove allegedly defamatory material from websites that are hosted on our servers. We will remove the material found defamatory by a court of law as evidenced by a court order. We are not publishers of the user content and we are unable to investigate the veracity of individual defamation claims. We however do rely on the court of laws to determine whether any material is defamatory. If a court of law determines that a certain material is defamatory, libelous and or slanderous, we will immediately disable access to the material. We will also remove or disable specified content under court of law injunctions.
Hostymate may terminate providing Services to its direct clients with or without any prior notice to the client upon any kind of violation of this AUP. We also reserve the right to report such violations to an appropriate law enforcement agency.
An Acceptable Use Policy (AUP) is a set of rules and conditions systematized by a network, system or a website owner that define and restrict the ways in which the network, system or website may be utilized.
The Customer shall not post, transmit, re-transmit or store material on or through any of the Services or Products which, in the sole judgment of the Company (i) is in violation of any local, state, federal or non-United States law or regulation, (ii) threatening, obscene, indecent, defamatory or that otherwise could adversely affect any individual, group or entity (collectively, “Persons”) or (iii) violates the rights of any person, including rights protected by copyright, trade secret, patent or other intellectual property or similar laws or regulations including, but not limited to, the installation or distribution of “pirated” or other software products that are not appropriately licensed for use by the Customer. The Customer shall be responsible for determining what laws or regulations are applicable to the use of the Services and Products.
It is customer responsibility to take care of servers security. If a server is used for any lawful purpose even without customers knowledge, the responsibility falls on the customer. If a security breach occurs resulting in network attack, network downtime, the administration time to resolve it is currently charged at $100.00 USD per hour.
Examples include, but are not limited to the following:
Unauthorized access, use, probe, or scan of network, authentication measures, data or traffic. Interference with the service to any user, host or network.
Such attempts include, but are not limited to the following:
SPAMMING IS PROHIBITED. Users MAY NOT utilize our hosting services to transmit, distribute or deliver any unsolicited bulk or commercial messages over the Internet (an action known as “spam” or “spamming”).
If such e-mails are relayed through 3rd party (e-mail spoofing) and/or are promoting a domain hosted on our servers, this will lead to immediate account suspension.
If Customer actions have caused IP address ranges to be placed on black hole lists and other mail filtering software systems, the Customer will incur a $500 charge to the Customer’s account and $50 per hour for administrative charges to remove and protect mail servers and IP ranges.
Header Forgery: Forgery of email headers (‘spoofing’) is prohibited.
We reserve our right to be the sole arbiter in determining the seriousness of each infringement and to immediately take corrective actions.
We will disable the customer’s hosting account if we deem necessary, at our sole discretion. Upon closing of the customer’s account we will send an e-mail notification to the customer, stating the reason for the termination and quoting our terms’ chapter that has been violated. The customer will be given an opportunity to respond and take measures to remedy the situation should he/she consider him/herself abused by a third party. Upon fulfilling of this obligation, we may re-activate the customer’s account, if we find, at our own discretion, sufficient evidence pro customer’s side.
Closed accounts due to repeated violations will not be re-activated.